6 years ago
We are having a requirement for Program Manager (Physical Education) in Amritsar, Punjab. The details are mentioned below:
About the Organisation: This School offers physical literacy through carefully curated in-school programmes integrated with school curriculum.
Open Positions: Program Manager (Physical Education)
Location: Amritsar
Working Days: 6 days
Experience: Minimum 4-5 year
Roles & Responsibilities:
1. Will be responsible for quality delivery of SVS program.
2. Need to monitor and support the trainers to implement the program
3. Responsible for all the MIS reports as when required by School.
4. Must work with the trainers closely and will monitor them daily through our reporting App.
5. Provide formal training to each of the PE as when required
6. Work as per the calendar and timings of the partner School.
7. Responsible for conducting events and sports program in partner school as per the agreement.
8. Planning and executing the Health and Skill related assessments. This includes collecting the
data and verifying the data to getting the reports delivered/ distributed on time
9. Conduct reflection meetings with the PE staff wherever required.
10. Facilitate key business objectives of Renewal, Escalation, Upgrade and Gross Margin
improvement through customer relationship management and stakeholder mapping.
11. Ensure high team satisfaction and minimal attrition.
12. Resource management and planning to meet/satisfy customer needs.
13. Building and implementation of solutions to address customer escalations and attend service
delivery escalations.
14. Counsel/ guide front line operations resources to deliver value through adherence to SLAs
including generating reports/feedback.
15. Hold staff meetings with direct reports to guarantee effective communication
16. Handling all severity -1 customer escalations and follow all related issues to closure. All Severity-2 customer escalations to be resolved with managerial intervention (as required)
17. Meet the expectations of the schools and staying true to the ES Mantras
Eligibility:
Remuneration: As per Norms
NCR Eduservices which is one the fastest growing B2B service provider in global education industry based in India. We are an ISO 9001:2008 Certified Company with Network of 45,000 + Teachers and Trainers. We are a dedicated team of experts from India and abroad with great expertise in the education sector. That's right! We solely deal with education industry and help organization across the world to find great talent. We specialise in human resource planning for schools, colleges and education companies around the world as this is one of the critical area for success of any organization. Currently, we are working with schools, colleges and education companies based in 15+ countries, that include India, UK, USA, Saudi Arabia, Lebanon, China, Japan, Ukraine, Nepal, Australia, Singapore and UAE. We cater needs of different Indian and international boards. Enriched with five plus years of experience, with some of the most renowned organisations of India and abroad where we were able to successfully create a network of teachers, we find ourselves in a perfect place to play the role of the bridge between Talents and their relevant Opportunities in education domain. Some of the services that we are offering to our clients all over the world are Recruitment Services, Education Process Outsourcing(eTutoring Support), Content Development and Helpdesk Support (Only for education companies).
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